Need help?

Activate your Online Registration Account

Welcome! You may already have an account.

If anyone in your household has ever taken a program with us or held a facility membership you already have an account. Please use Reset Your Password to gain access. If you forget which email address you have on file with us, please call the facility directly.

Creating a duplicate account with a different email will cause registration issues. You will not be able to take advantage of resident early registration.

Personal Details

All fields are required. The City collects details such as age and gender to ensure we know who our customers are and can tailor our programming accordingly.

First Name *

Last Name *

Date of Birth *

Format: yyyy-mm-dd

Gender *

Female

Male

Another

Prefer not to answer

Contact Details

All fields with an * are required.

Primary Phone *

Example: 780-555-5555

Secondary Phone

Example: 780-555-5555

Address *

City *

Province *

Postal Code *

Example: T8N 0A0

Email *

Creating a duplicate account with a different email will cause registration issues. You will not be able to take advantage of resident early registration.

Passwords must be 6+ characters long and contain at least one of each of the following:

a capital letter ("A"),
a lowercase letter ("a"), and
a symbol (such as "!").

Password *

Password Confirmation *

Residency requirements

If you are a St. Albert resident and are creating an account to complete early aquatics registration, you will need to have your residency verified in person at the Guest Services desk at Servus Credit Union Place before you can complete your registration. The family members on your account will all have their residency confirmed with yours.

If you add new members to your account at a later date, you will need to get their residency verified by calling Guest Services at Fountain Park Recreation Centre at 780-459-1553 or Servus Place at 780-418-6088.

Note to existing customers

If you have visited one of our facilities in the past you most likely have an account with us. Please use the Reset Your Password functionality to check if we already have your email address on file. A link will be sent to your email address which will allow you to reset your password. Creating a second account online may result in an account without the correct membership or residency settings.

If you are a St. Albert resident and add new members to your account at a later date, you will need to get their residency verified by calling Guest Services at Fountain Park Recreation Centre at 780-459-1553 or Servus Place at 780-418-6088.

Reset your password

Your privacy is important

Personal information is being collected under the authority of Section 33 of the Freedom of Information and Protection of Privacy Act (FOIP) and is managed in accordance with the provisions of FOIP. Personal information may be used for registration, administrative, and program evaluation purposes. If you have any questions about the collection, use or disclosure of your personal information, please contact the City’s Manager of Privacy and Records at 780-459-1546.

Need help?

Return to top ↑