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Need help?

Accessing an Existing Account

If you had an online account before May 30, 2018, you’ll need to change your password before you can register for a program or course.

1
Sign In button
Begin by clicking Sign In at the top right of any page.
2
Reset your password button
Find and click on the Reset your password button.
3
Reset password form
Enter your Email Address and then click the Reset Password button below.
4
Password reset email
You'll receive a time-sensitive email with a link to the password resetting screen. Click this link or copy it to your web browser.
5
Reset password form
Type your desired password into the first field and confirm that it's correct using the second. Submit the change.
6
Sign In button
After your Password has been reset, return to Sign In.
7
Sign In form
Now you can enter your Email Address and the new Password to Sign In.
8
Sign in status change
You're now signed in as indicated by the My Account icon in the top right of your screen.

Now, with access to your account restored, you can register for a program.

Getting Started


Contact Us

Can't find the answer you're looking for? Please contact us so we can help:

  • For Aquatics 780-459-1553 or fprc@stalbert.ca
  • For Arts or Culture 780-459-1585 or jflower@stalbert.ca
  • For Fitness or Recreation 780-418-6088 or spquestions@stalbert.ca
Need help?

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For Fitness or Recreation Inquiries

Email: spquestions@stalbert.ca
Phone: 780-418-6088
In-Person: 400 Campbell Road ↗

For Aquatics Inquiries

Email: fprc@stalbert.ca
Phone: 780-459-1553
In-Person: 4 Cunningham Road ↗

For Arts & Culture Inquiries

Email: culture@stalbert.ca
Phone: 780-459-1600
In-Person: 5 St. Anne Street ↗

City of St. Albert

5 St. Anne Street, St. Albert, Alberta
Canada, T8N 3Z9 (view map ↗)
 
Phone: 780-459-1500 (8am-5pm, M-F)
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