Important Notice

The Restrictions Exemption Program is in effect at all City recreation & culture facilities. Youth under 18 participating in an organized youth only sport, recreation or performance activity don’t need to provide documentation. Read more ›

Create an Account

Nice to meet you!

If you have visited one of our facilies in the past you most likely have an online account. Please use Reset Your Password to check if you have an account before creating a new one.

Personal Details

All fields are required. The City collects details such as age and gender to ensure we know who our customers are and can tailor our programming accordingly.

Format: yyyy-mm-dd
Contact Details

All fields with an * are required.

Example: 780-555-5555
Example: 780-555-5555
Example: T8N 0A0
Note: You can opt-out at any time
Login Details

Passwords must be 6+ characters long and contain at least one of each of the following:

  • a capital letter ("A"),
  • a lowercase letter ("a"), and
  • a symbol (such as "!").

Residency requirements


If you are a St. Albert resident and are creating an account to complete early aquatics registration, you will need to have your residency verified in person at the Guest Services desks at either Fountain Park Recreation Centre or Servus Credit Union Place before you can complete your registration. The family members on your account will all have their residency confirmed with yours.

If you add new members to your account at a later date, you will need to get their residency verified by calling Guest Services at Fountain Park Recreation Centre at 780-459-1553 or Servus Place at 780-418-6088.

Note to existing customers


If you have visited one of our facilities in the past you most likely have an account with us. Please use the Reset Your Password functionality to check if we already have your email address on file. A link will be sent to your email address which will allow you to reset your password. Creating a second account online may result in an account without the correct membership or residency settings.

If you are a St. Albert resident and add new members to your account at a later date, you will need to get their residency verified by calling Guest Services at Fountain Park Recreation Centre at 780-459-1553 or Servus Place at 780-418-6088.

Reset your password

Your privacy is important


Personal information is being collected under the authority of Section 33 of the Freedom of Information and Protection of Privacy Act (FOIP) and is managed in accordance with the provisions of FOIP. Personal information may be used for registration, administrative, and program evaluation purposes. If you have any questions about the collection, use or disclosure of your personal information, please contact the City’s Manager of Privacy and Records at 780-459-1546.

Privacy Policy