Notes for Existing Customers

Will my old Recreation account information transfer over to the new system?

• If you've taken a class or registered for a course or program since January 1, 2017, your account will move over to the new system.
• If you have a Servus Credit Union Place or Fountain Park Recreation Centre membership your account will move over.
• Arts and Culture accounts from January 1, 2017 will also move over.

Will I be contacted about my membership?

• If your membership needs to be updated, yes. If we haven't been able to reach you and/or you find that your account is on hold, please call 780-418-6088 to update your information.

Will my existing credits on my account be transferred over?

• Yes. They will be moved over to your new account.

Will I need a new membership card?

• No. All current membership cards will continue to work with the new system.

Will my gift card still work?

• Yes. They can be redeemed any time at Guest Services at either Servus Place or Fountain Park.